Air Travel Complaints in 2007 by Category
From StatWiki
"Consumers filed 13,168 complaints in 2007, up 58% from 2006."
| Air Travel Complaints by Category | |
|---|---|
| Flights | 34% |
| Baggage | 22% |
| Reservations, tickets, boarding | 11% |
| Customer service | 10% |
| Refunds | 8% |
| Other | 15% |
[edit] Source
Reader's Digest, p. 103 (issue unknown, 2008?). Refers to DOT, Air Travel Consumer Report
